Although edibles aren’t for every patient and customer, they are an essential product offering in our dispensaries. Here are a few simple tips for making your edibles displays look like #foodporn and increasing sales within your current product offerings.
Some new products are practically packaged in artwork—Leafs by Snoop Dogg and Craft Elixirs, for example. The brand power of companies like this should not be edited out of your displays. Instead, integrate them gracefully and tactfully. One box of Dogg Treats Lemon Drops placed next to a glass bowl filled with the cellophane-wrapped lemon candies will make mouths water and convince patients to buy more than one box.
Big is beautiful.
Create an abundant look. Abundance sends a message of fresh. Regardless whether the setting is a specialty food boutique, farmer’s market, neighborhood supermarket, or dispensary, food displays better as a feast than a famine. A sparse selection feels picked over and stale. Shoppers aren’t enticed by sparse. Give your customers the kid-in-the-candy-shop feel.
Create the illusion of overflowing bowls of candy by in-filling the containers with tissue paper, cotton, etc. Displays needn’t be stocked with expensive medicated treats. Ask your edibles vendors to supply non-medicated product for display. My clients have found edibles makers typically are happy to work with them on this. When you sell more, they sell more.
Say it loud; say it clear.
A well-informed shopper is a confident shopper. Confident shoppers convert to buyers at a higher rate. Signage and product information that conveys information (i.e. flavors, ingredients, dosages, strength) should be available at the products’ display. To create signs that are useful to your shoppers, ask them what they want and need to know. Knowing your customers’ needs and desires will provide the specific information necessary and may spark a conversation—leading to a sale and a happy customer.
Segregate the “-frees”: gluten-free, dairy-free, sugar-free, and cholesterol-free. “Free of” product always should be labeled as such to differentiate it from the masses. Signage also should highlight products that are new, exclusive, or in limited supply.
Remember: Your store’s signage always conforms to your brand guidelines and visual identity—same colors, fonts, and style. Your signage should be the main source of information; don’t rely on product packaging. This way, your displays look clean and organized. When it comes to selling a product like food, this is a must. After you have followed my advice above, your displays will look more like the bakery case at Sprinkles Cupcakes and less like a 7-11. Don’t take steps backwards by putting up unflattering signs.
Be clever with color.
My mother used to make sure our dinner had color. Food tastes better when it looks better. Think about the colors of your products, and decide what colors might complement them. Color theory tells us that yellows and reds stimulate appetite. Perhaps a red plate for the BAKlava will whet appetites and lead shoppers to buy an extra little treat before checking out.
Clean enough to eat off of.
Keep it clean. This is food we’re selling. It must appeal to our visual senses as well as common sense. If the dispensary looks dirty, we stop looking. If the shop and products looks pristine and fresh…bring it on!
Likely your displays are beautifully lit. Make sure glass clear and sparkling. Keep surfaces free of dust, fingerprints, and glass streaks, or that’s what your shoppers will focus on first. Go a step beyond the usual (dust-free tables, displays, counters, and signage) to keep the actual products clean and pristine, as well. Make a show of keeping things spotless by cleaning while the store is open, not just when it’s empty. Active cleaning sends a strong message that you run a tight ship and you care about your shoppers’ experience.